EPIC.LAN

If you have been given a discount code either through a promotion, loyalty points, or by winning a previous event, you are able to use this during ticket ch...

This only applies if you have bought multiple tickets. If you have a flex ticket and wish to assign this to another player, you will need to contact us to m...

We usually offer a seating picker at our events. However, this seating picker should be seen as a guide as we do often have to "defrag" seating in...

If you are attending as a group, you may want one person to manage all of your seating. To help this process, you can set one person to be the seating manag...

We know many people like to attend as a group, so we try to make it as easy as possible for you to book multiple tickets.  When you buy your tickets, you ...

At this time, we do not have a way of automatically transferring a flex ticket. Please raise a support ticket using this link detailing the username of the ...

As a small business, every time we receive a ticket payment a number of parties charge us fees on those payments. These include the card processor (merchant...

Tickets are assigned to whoever purchased them. If you would like to buy a ticket as a gift for someone else, you will need to purchase a flex ticket (or ad...