Booking

Common booking queries

I have a discount code, how do I use it?
If you have been given a discount code, either as a promotion, or loyalty points, or for winning a previous event. Select your ticket as normal, then enter ...
Sat, 2 Sep, 2017 at 9:54 PM
How do I assign tickets to other players?
This only applies if you have bought multiple tickets. If you have a flex ticket and wish to assign this to another player, you will need to contact us to m...
Tue, 8 Feb, 2022 at 12:29 PM
How do I pick a seat?
In general, we offer a seating picker for our events, the seating picker should be seen as a guide though as we do often have to "defrag" seating ...
Sat, 2 Sep, 2017 at 10:12 PM
Seating Managers
If you are attending as a group, you may want one person to manage all of your seating. To help this process, you can set one person to be the seating manag...
Sat, 2 Sep, 2017 at 10:17 PM
Group Bookings
We know many people like to attend as a group, so we try to make it as easy as possible for you to book multiple tickets. When you buy your tickets, you can...
Sat, 2 Sep, 2017 at 10:56 PM
I have a flex ticket, how do I transfer it?
At this time, we do not have a way of automatically transferring a flex ticket. Please raise a support ticket using the link above detailing the username of...
Sat, 2 Sep, 2017 at 11:02 PM
Why is there an admin fee for cancelling?
As a small business, every time we receive a ticket payment, a number of parties charge us fees on those payments, these include the card processor (merchan...
Sun, 22 Aug, 2021 at 12:11 PM